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Questions

Hastings

Answers

Hastings
Shuttle Transfers
Once you have collected your luggage a representative will be waiting in the arrivals hall with a sign board displaying your name. They will collect all clients that have booked a shuttle service and escort you to the bus.

Private Taxi Transfers
If you've booked a private transfer you will always be met by a driver who has a sign with your name clearly displayed.

On departure please wait in the hotel/location reception (not on the street) until the driver arrives with a sign with your name on it. Thereby avoiding getting into a car that has not been booked for you and then being presented with a bill when you arrive at the airport/destination.

In the unlikely event you should have any difficulty in locating your designated driver - please call the agent's emergency number (listed below) where a representative will help you. (If calling from a mobile, the international dialling code must be dialled. If calling from a land line there is no need.)

Return Confirmations
Please call the local representative on the number advised below, 24-48 hours in advance of departure date to arrange your pick up time and location (Please note that it is COMPULSORY and EXTREMELY important). If you are departing on a Sunday or Monday you will need to confirm your transfers by the Friday.

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For any problem please contact the ground agent
Supershuttle NZ
PO Box 10 130 Dominion Road
Auckland, New Zealand
tel: +64 (0)9 5225713 fax: +64 (0)9 5200164
reservations@supershuttle.co.nz
Emergency phone:0800 7488853